What Locals Want: Booking.com’s Guide to More Sustainable Travel Habits Informed by Residents

By admin

Posted on April 20, 2026

Booking.com’s 11th annual Travel & Sustainability Report reveals that 85% of global travelers say traveling more sustainably is important or very important to them. With 69% wanting to leave the places they visit better than they found them, supporting local communities and looking after the environment are a top priority for many. So how can visitors channel their good intentions, and help make sure that residents feel the benefits while minimizing some of the less welcome impact of tourism?To explore these questions, for the second-year running, the report also asked respondents about their experiences of tourism where they live. The survey of 32,500 respondents across 35 countries revealed that globally 60% say tourism has an overall positive impact on where they live. The top benefits stated are: economic growth (59%), job creation (46%), and greater entertainment and leisure options (41%) – all making a tangible difference to local life and livelihoods. The biggest downsides are traffic congestion (40%), increased littering and waste (37%), and the rising cost of living and overcrowding (both 31%).To mark the release of the report, Booking.com shares six ways to travel more sustainably informed by how people around the world experience tourism where they live:1. Go beyond headline destinationsOvercrowding in tourism hot-spots can put pressure on local infrastructure and disrupt daily life for residents. With 29% of people saying they’d like their local area to promote nearby towns and attractions to travelers, and 43% of travelers wanting to avoid overcrowded tourist destinations or attractions, venturing ‘beyond the guidebook’ can benefit residents and travelers alike. While some sights will always be unmissable, the most memorable travel moments often happen in the least expected places, often when exploring quieter neighborhoods or outside of capital cities. Paris is, with reason, one of the most popular tourist destinations in the world, but smaller French cities like Bordeaux, with architecture to rival the City of Light, or Lyon, the gastronomic capital of France, can offer similar experiences with fewer crowds while also being lighter on the wallet. Or consider swapping the high-octane buzz of Thonglor, for the hip but laid-back neighborhood of Ari when exploring a capital city like Bangkok. The result is a win-win: travelers get more authentic experiences outside of the busiest spots, while smaller cities and residential communities benefit from new visitors and pressure is eased on more crowded areas.2. Travel outside peak seasonsThere’s a reason shoulder-season travel is a favorite among frequent travelers: streets are less busy and popular spots can be explored at a slower pace. With overcrowding a challenge in many popular destinations, 25% of locals would like to see where they live promote alternative times to visit. While 42% of travelers are looking to go abroad outside peak season, even shifting a trip by a few weeks can reduce pressure on local communities during the busiest periods. Why not visit Australia’s sandy beaches during their winter (Jun-Aug)? Noosa, situated at the northern tip of Queensland’s Sunshine Coast is particularly delightful at this time of year and great for hiking and whale-watching when there are fewer visitors compared to the peak of summer, or explore the Amalfi Coast in Italy during October-November when it’s quieter and the weather is milder but the scenery just as beautiful as in the summer months. Families, more restricted to traveling during school vacations, could arrange a trip to destinations popular with nationalities that have different school term dates for a more relaxing and often less expensive time away. These simple switches can help local towns manage visitor flows more evenly throughout the year.3. Get around like a localWith 41% of people saying they would like to see where they live offer improved public transport to make tourism more sustainable, how travelers move through a destination can have a real impact. For the 46% of travelers planning to use more sustainable modes of transport while away, the options are endless – from cycling and walking to catching public transport. Walking to neighborhood cafés, catching a tram or taking a bike ride along a waterfront often means seeing more of a place than jumping between landmarks in a taxi or car. Of course, hailing down a Black Cab in London or a Yellow Taxi in NYC are experiences to enjoy as a visitor, but the Underground or Subway are often the fastest and cheapest ways to get around as a visitor and just as iconic. The wealth of travel and map apps also makes it easier than ever to move around on foot to explore walkable cities such as Singapore, Osaka, Vancouver and Seattle, and really get under the skin of a destination, all the while reducing traffic and emissions.4. Spend where it staysWhere travelers choose to eat, shop and book attractions is one of the most direct ways to support local communities. With 29% of people calling for more support of local artisans/businesses, and the rising cost of living now a global reality, skipping the familiar chain restaurant in favor of a family-run spot can help ensure money spent on trips stays in local economies. With 45% of people saying they plan to shop at more local, independent stores while away, picking up gifts from markets rather than an airport-style souvenir shop and spending locally can mean bringing home more authentic souvenirs and supporting local businesses and craftspeople at the same time. 5. Conserve local environmentsNatural beauty often draws travelers to a destination in the first place, so protecting it should be a part of the experience. With 37% of people saying increased littering from tourism is a challenge in their local area, it’s good news that 52% of travelers want to reduce general waste while traveling such as through recycling and avoiding single-use items. Here, small, everyday choices such as carrying a reusable bottle or tote and making sure you’ve left no trace can make a big difference. Reducing the impact of visitors on fragile ecosystems is also important; stick to marked paths rather than stepping into sensitive habitats for a better photo, and be careful not to damage plant or marine life. When planning a wildlife focused trip, instead of going straight for the busiest hotspots, such as the Galápagos, Masai Mara or Serengeti, why not look to more secluded and just as captivating alternatives such as Ecuador’s Pacific Coast, or less visited parks such as Samburu in Kenya, and Nyerere in Tanzania. These behaviors and swaps can help preserve the natural beauty of destinations and preserve the ecosystems local communities rely on to thrive.6. Engage with local cultures and communitiesSmall efforts to understand local customs can change not only travelers’ experiences but how respected locals feel. With 28% of residents wanting tourists to better understand local laws and customs, and 30% calling for more conservation funding, it’s important to be mindful of cultural norms and what local people value and want protected. Before traveling, read up on local etiquette, dress codes, religious customs and any site-specific rules, especially around sacred spaces, historic landmarks or protected natural areas. Even small gestures like knowing when photography is inappropriate or learning a few words in the local language can signal respect. These choices often lead to warmer, better interactions from locals, reduced cultural friction, and help protect the traditions at the heart of residents’ unique identities.These six steps are simple actions everyone can take. By making more thoughtful, considered choices, visitors can reduce their impact on the planet and local communities while ensuring destinations can continue to be enjoyed by future generations of residents and visitors alike.Booking.com’s 11th annual Travel & Sustainability Report reveals that 85% of global travelers say traveling more sustainably is important or very important to them. With 69% wanting to leave the places they visit better than they found them, supporting local communities and looking after the environment are a top priority for many. So how can visitors channel their good intentions, and help make sure that residents feel the benefits while minimizing some of the less welcome impact of tourism?To explore these questions, for the second-year running, the report also asked respondents about their experiences of tourism where they live. The survey of 32,500 respondents across 35 countries revealed that globally 60% say tourism has an overall positive impact on where they live. The top benefits stated are: economic growth (59%), job creation (46%), and greater entertainment and leisure options (41%) – all making a tangible difference to local life and livelihoods. The biggest downsides are traffic congestion (40%), increased littering and waste (37%), and the rising cost of living and overcrowding (both 31%).To mark the release of the report, Booking.com shares six ways to travel more sustainably informed by how people around the world experience tourism where they live:1. Go beyond headline destinationsOvercrowding in tourism hot-spots can put pressure on local infrastructure and disrupt daily life for residents. With 29% of people saying they’d like their local area to promote nearby towns and attractions to travelers, and 43% of travelers wanting to avoid overcrowded tourist destinations or attractions, venturing ‘beyond the guidebook’ can benefit residents and travelers alike. While some sights will always be unmissable, the most memorable travel moments often happen in the least expected places, often when exploring quieter neighborhoods or outside of capital cities. Paris is, with reason, one of the most popular tourist destinations in the world, but smaller French cities like Bordeaux, with architecture to rival the City of Light, or Lyon, the gastronomic capital of France, can offer similar experiences with fewer crowds while also being lighter on the wallet. Or consider swapping the high-octane buzz of Thonglor, for the hip but laid-back neighborhood of Ari when exploring a capital city like Bangkok. The result is a win-win: travelers get more authentic experiences outside of the busiest spots, while smaller cities and residential communities benefit from new visitors and pressure is eased on more crowded areas.2. Travel outside peak seasonsThere’s a reason shoulder-season travel is a favorite among frequent travelers: streets are less busy and popular spots can be explored at a slower pace. With overcrowding a challenge in many popular destinations, 25% of locals would like to see where they live promote alternative times to visit. While 42% of travelers are looking to go abroad outside peak season, even shifting a trip by a few weeks can reduce pressure on local communities during the busiest periods. Why not visit Australia’s sandy beaches during their winter (Jun-Aug)? Noosa, situated at the northern tip of Queensland’s Sunshine Coast is particularly delightful at this time of year and great for hiking and whale-watching when there are fewer visitors compared to the peak of summer, or explore the Amalfi Coast in Italy during October-November when it’s quieter and the weather is milder but the scenery just as beautiful as in the summer months. Families, more restricted to traveling during school vacations, could arrange a trip to destinations popular with nationalities that have different school term dates for a more relaxing and often less expensive time away. These simple switches can help local towns manage visitor flows more evenly throughout the year.3. Get around like a localWith 41% of people saying they would like to see where they live offer improved public transport to make tourism more sustainable, how travelers move through a destination can have a real impact. For the 46% of travelers planning to use more sustainable modes of transport while away, the options are endless – from cycling and walking to catching public transport. Walking to neighborhood cafés, catching a tram or taking a bike ride along a waterfront often means seeing more of a place than jumping between landmarks in a taxi or car. Of course, hailing down a Black Cab in London or a Yellow Taxi in NYC are experiences to enjoy as a visitor, but the Underground or Subway are often the fastest and cheapest ways to get around as a visitor and just as iconic. The wealth of travel and map apps also makes it easier than ever to move around on foot to explore walkable cities such as Singapore, Osaka, Vancouver and Seattle, and really get under the skin of a destination, all the while reducing traffic and emissions.4. Spend where it staysWhere travelers choose to eat, shop and book attractions is one of the most direct ways to support local communities. With 29% of people calling for more support of local artisans/businesses, and the rising cost of living now a global reality, skipping the familiar chain restaurant in favor of a family-run spot can help ensure money spent on trips stays in local economies. With 45% of people saying they plan to shop at more local, independent stores while away, picking up gifts from markets rather than an airport-style souvenir shop and spending locally can mean bringing home more authentic souvenirs and supporting local businesses and craftspeople at the same time. 5. Conserve local environmentsNatural beauty often draws travelers to a destination in the first place, so protecting it should be a part of the experience. With 37% of people saying increased littering from tourism is a challenge in their local area, it’s good news that 52% of travelers want to reduce general waste while traveling such as through recycling and avoiding single-use items. Here, small, everyday choices such as carrying a reusable bottle or tote and making sure you’ve left no trace can make a big difference. Reducing the impact of visitors on fragile ecosystems is also important; stick to marked paths rather than stepping into sensitive habitats for a better photo, and be careful not to damage plant or marine life. When planning a wildlife focused trip, instead of going straight for the busiest hotspots, such as the Galápagos, Masai Mara or Serengeti, why not look to more secluded and just as captivating alternatives such as Ecuador’s Pacific Coast, or less visited parks such as Samburu in Kenya, and Nyerere in Tanzania. These behaviors and swaps can help preserve the natural beauty of destinations and preserve the ecosystems local communities rely on to thrive.6. Engage with local cultures and communitiesSmall efforts to understand local customs can change not only travelers’ experiences but how respected locals feel. With 28% of residents wanting tourists to better understand local laws and customs, and 30% calling for more conservation funding, it’s important to be mindful of cultural norms and what local people value and want protected. Before traveling, read up on local etiquette, dress codes, religious customs and any site-specific rules, especially around sacred spaces, historic landmarks or protected natural areas. Even small gestures like knowing when photography is inappropriate or learning a few words in the local language can signal respect. These choices often lead to warmer, better interactions from locals, reduced cultural friction, and help protect the traditions at the heart of residents’ unique identities.These six steps are simple actions everyone can take. By making more thoughtful, considered choices, visitors can reduce their impact on the planet and local communities while ensuring destinations can continue to be enjoyed by future generations of residents and visitors alike.

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